Quality Control

A well equipped with the most advanced instruments and equipments for testing physical, chemical and bilological properties of products is available in the facility to ensure the highest standard and consistent quality of products supplied to customers. The methodologies used for measurement of various important physical and chemical properties are well defined and documented in a series of procedures. SMSMCO’s R & D and QC Laboratory staff have some of the most well trained and experienced Chemists and Engineers to study specific needs of customers, undertake continuous product upgrading and improvement and maintain consistent quality in line with customer and regulatory requirements. SMSMCO’s laboratory is ISO/IEC 17025 compliant aimed at ensuring the ability to consistently produce valid results.

SMSMCO is committed and dedicated in providing medical devices and disposables that consistently meet or exceed customer requirements and expectations through the application of a Quality Management System which complies with the requirements of ISO 9001:2008; ISO 13485:2003; MDD 93/42/EEC as amended with 2007/42/EC of 2007 and US FDA QSR 21 CFR 820.

QUALITY POLICY
Salalah Medical Supplies Mfg. Co. LLC commits to:

• Customer Focus – we listen to our customers and provide proactive solutions to their explicit and unstated expectations
• Continual Improvement – We will evaluate all areas that are critical to our stakeholders and constantly seek to improve our products and management system.
• Mutual Beneficial Supplier Relationships – We will partner our key suppliers to leverage their knowledge and experience in the pursuit of providing improved performance and advance solutions.
• Involvement of People – We will hire, motivate, retain, reward and unleash the full potential of all our employees.
• Factual Approach – We will use data and information from reliable sources and a well developed tool kit in the appropriate context to understand any problems and opportunities and to implement solutions.
• Process and Systems Approach – The ability to produce sustainable results is a direct function of the processes that deliver them to that end. We will look at our business as a set of tightly interconnected processes and provide solutions that optimized the overall business.
• Leadership – We will communicate and live with our vision and values for the organization and will set objectives, measure results and improve performance.
  

We will do so in compliance with all the laws and regulatory requirements that govern us.